Course Details

Training Courses 

Here are all of the courses we deliver click on a subject below and it will take you to that course and any dates for next delivery.

Absent Voting

Aspiring manager development programme

Management Modules
Boundary Reviews Neighbourhood Planning Referendums
Community Governance Reviews Parish Matters
One Day Elections Polling Station Staff training
Election Accounts Verification and Count
Employment and Information Governance – Essentials 2 Day Elections
Key Considerations for Returning Officers and their deputies 2 Day Electoral Registration
Key Considerations for Electoral Registration Officers and their deputies   4 Day Electoral Administration
Maintaining the Register  Vocational courses

If you have any questions about any of the courses, please complete and submit the online Training Enquiry Form.


Current Courses

Aspiring manager development programme

This programme is for you if you aspire to become an electoral services manager, a current electoral manager who wants to further develop within local government, or you’re an existing manager looking for support to grow into your role.

Our new programme will deliver one module per month over a period of
six months, covering:

• Emotional intelligence (EQ)
• Political acumen
• Your leadership role
• Managing performance
• Managing change
• Strategic thinking and effective decision making

Each module will be delivered online in a three hour session.

Aspiring manager development programme course flyer

Aspiring manager development programme booking form


Boundary Reviews

To provide a clear understanding of the various types of boundary reviews, the legislation surrounding them and how to successfully carry them out.

6 July 2022 – Online

Boundary Reviews course flyer

Boundary Reviews course booking form


Introduction to Electoral Services

To provide an overview of the work of electoral services teams, including elections and electoral registration.

7 July 2022 – Online

7 September 2022 – Online

Introduction to Electoral Services course flyer

Introduction to Electoral Services booking form


Key Considerations for Electoral Registration Officers and their deputies

To clearly outline all the Electoral Registration Officers’ statutory duties and explore how to maximise registration levels.

19 July 2022 – Online

Key Considerations for Electoral Registration Officers and their deputies course flyer

Key Considerations for Electoral Registration Officers and their deputies course booking form


Maintaining the Register

To outline the steps Electoral Registration Officers (EROs) are required to take to make sure they maintain a complete and accurate register, including the legislative framework and areas of good practice.

12 July 2022 – Online

Maintaining the Register course flyer

Maintaining the Register course booking form


Neighbourhood Planning Referendums

This one-day course aims to cover the processes of Neighbourhood Planning Referendums to make sure that attendees are aware of the legislative requirements and practical challenges.

15 July 2022 – Online

Neighbourhood Planning Referendums course flyer

Neighbourhood Planning Referendums course booking form


Polling station staff training 2022

Ensuring polling station staff are well prepared for their complex duties is vital for all Returning Officers. With more than a decade’s experience providing presiding officer and poll clerk training, the AEA has the expertise and know-how to support you to deliver the 2022 elections.

Polling Station Staff training flyer and booking form for 2022.


Courses currently not running

Absent Voting

To outline the steps Electoral Registration Officers (EROs) and Returning Officers (ROs) are required to take to ensure the smooth running of their absent voting process, including the legislative framework and areas of good practice. 

This course will cover all types of absent voting and will consider the year-round process, as well as election-specific tasks.


Community Governance Reviews

To explain the legislative requirements and procedures involved in conducting a community governance review (CGR) in England.


Elections 2022

To focus on key points to consider to ensure efficient and effective organisation of scheduled elections in May 2022.


Election Accounts

To prepare delegates to submit timely and accurate election accounts which meet Electoral Claims Unit requirements.


Employment and Information Governance – Essentials

This course will provide straightforward explanations of the rules around essential areas of employment and information governance that affect the work of electoral services teams.


Key Considerations for Returning Officers and their deputies

This course aims to prepare Returning Officers and Deputy Returning Officers for the responsibilities of their roles.


Management Modules

To outline and reinforce the knowledge required by electoral service managers to deal with these three important topics at an advanced level: electoral law; electoral arrangements; and management and finance.


Parish Matters

This comprehensive and practical course will allow attendees to focus on specific legislation, rules and scenarios that apply to parish councils, also called town or community councils in some areas.


Verification and Count 

This one-day course provides attendees with an understanding of the legal requirements governing UK poll verifications and counts, providing examples of good practice to help you run them effectively.


2 Day Elections

To provide delegates with a comprehensive understanding of managing an election, including the legislative framework and good practice


2 Day Electoral Registration

To provide delegates with a comprehensive understanding of UK electoral registration, including the legislative framework and areas of good practice.


4 Day Electoral Administration

To provide delegates with a comprehensive understanding of electoral administration including electoral registration and election management, to include the legislative framework and areas of good practice.


Vocational courses currently not running

Building Self Resilience

Resilience is not just your ability to bounce back, but also your capacity to adapt in the face of challenging circumstances, while maintaining a stable mental wellbeing. This 3-hour virtual workshop will enable you to explore the capabilities, skills, and self-care practices that contribute to building self-resilience.


Handling difficult customers over the phone

This 3-hour virtual workshop identifies that many of us have to deal with angry or unhappy clients over the phone as part of our roles, and it’s never easy. But if we know what to say and, more importantly, how to say it, we may be able to save the situation. In fact, we can even end up with a better relationship with our client than we had before. This workshop will explore how to deal with angry or difficult customers over the phone. We’ll highlight specific tips and techniques that you can use to smooth things over, so that you can leave them feeling satisfied.


Managing and leading teams from a distance

Without the ability to see people face to face, some managers are struggling to motivate people, engage with them and inspire. Performance management monitoring is also taking a hit in some departments. This 3-hour virtual session gives managers the tools they need to make them just as effective from a distance than when they were in the same room as their teams.


Working from home effectively and productively

For some of us, working from home used to be a thing of mystery, intrigue and perceived
luxury. For some job roles, working from home was also seen as impossible! This is no
longer the case, with the vast majority of local government workforces now working from
home because of Covid-19 restrictions. Whatever happens post C-19, working from home
will become a normal practice for people in our sector. This 3-hour virtual workshop
focuses on good practice methods and hints, tips and skills that we have identified across
our sector since working from home became common practice in March 2020.


It is worth mentioning that, as course fees include VAT at 20%, local authority budgets would only bear the nett cost, and central government funded elections and referendums (via the Cabinet Office) include provision to cover costs of “relevant training”.

Booking forms are available via the links underneath the dates and venues.

Non-members wishing to join the Association (£47.50 plus VAT) may complete and submit the online membership application form.

If delegates from the same Authority wish to attend the same course but on different dates/at different venues please indicate clearly on the booking form.

If you have any questions about any of the courses, please complete and submit the online Training Enquiry Form.


Course booking terms and conditions

Cancellation

If you cannot attend, a substitute from your local authority may attend in your place. Otherwise the following charges will apply:

  • Less than two weeks before the event 100%.
  • Less than four weeks before the event 60%
  • More than four weeks before the event £20.

Alternatively, if spaces are available, you can attend a different venue. To change venue, you should give at least 2 weeks’ notice otherwise charges may apply.

If for any reason a course is cancelled a full refund will be made. No payment for delegate costs that may have been incurred would be reimbursed.

Non-Attendance

Non attendees are liable for full payment of the event.  This includes face-to-face and online training.

If attendees have any concerns regarding connectivity they can email training@aea-elections.co.uk to arrange a pre course test.