Electoral Services Officer – Publica Group

Employer: Publica Group

Salary: £29,605

Closing Date: 02 June 2024

Job advertisement

About the role

We are looking for a highly motivated and enthusiastic Electoral Services Officer to support the Electoral Services team. You will be part of our busy elections team, assisting West Oxfordshire District Council with the smooth running of elections and associated activities.

The Electoral Services section is responsible for organising all types of national and local elections and referenda, as well as compiling and maintaining the Register of Electors via an annual canvass and individual registration throughout the year.

You will need to have the ability to communicate under pressure with colleagues and members of the public courteously and efficiently, both verbally and in writing, to work on one’s own or as part of a team within a busy environment and to undertake routine tasks quickly and very accurately.  You will have the ability to rise to the challenge of working under pressure to meet strict deadlines.  Computer literacy and experience working in a busy office is essential.

You will need to be flexible and work extra hours including some evenings, weekends and bank holiday during elections and peak canvass periods.

You will need

  • Experience of working flexibly as part of a team and collaborating with colleagues and stakeholders
  • Experience of being involved in continuously improving services and developing products to meet customer need
  • Ability to remain calm and confident when dealing with challenging customers and environments
  • Ability to resolve complex issues by negotiation
  • Deliver commitments and take ownership of own caseload, reshaping of plans to deliver required outcomes

For more information about this role please see the Job Description/Person Specification.

Special Conditions

  • Ability to travel
  • BPSS
  • This post designated as politically restricted in accordance with the Local Government and Housing Act 1989. Politically restricted post holders are restricted from canvassing on behalf of a political party or for a person who is, or seeks to be, a candidate for election to a local authority or the House of Commons.

You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services.

Publica is a unique place to work – we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs.

What can we do for you…

  • Agile working allowing a mix of home and office working
  • Flexible working arrangements (depending on the role)
  • 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
  • Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care
  • Pension scheme with a good employer contribution of 5% of your earnings
  • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
  • Cycle to work scheme
  • Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
  • Generous sickness cover above statutory entitlements
  • Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
  • Life assurance, currently four times your annual salary

Terms and conditions apply

To apply for this position please click on “apply now” within this page to complete an application form and supporting statement together with your CV. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd.  Your CV will not be available to the hiring manager unless you are shortlisted for interview to assist with our non-biased screening process so please ensure you complete the application form in full.

It is important that our staff reflect the diversity of our community, and we therefore welcome and encourage applications from people of all genders and sexual orientation, those from Black, Asian, and other minority ethnic backgrounds, and those with disabilities.

Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies – Please state this within your covering statement or in a separate email.

Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years’ employment or education history (if applicable

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