What can electors do if their postal vote hasn’t arrived?

We’d like to clarify that if a postal voter doesn’t receive their ballot pack, a replacement can be issued. The law prevents a Returning Officer offering any alternative ways for them to vote though – so an emergency proxy cannot be granted.

A Returning Officer can issue a replacement postal vote pack up until 5pm on polling day. Electors can find details about how to contact their council office on the Electoral Commission website to request a replacement.

As well as by post, postal votes can be returned:

  • to a polling station in the constituency between 7am and 10pm on polling day
  • during opening hours to the return address stated in the postal vote pack.

Anyone handing a postal vote in will need to fill in a return form, but won’t need to show ID.

While an individual can return their own postal vote and up to five additional completed postal votes from family/friends/neighbours, each vote must only be cast by the person it’s for – who must also sign and give their date of birth on the accompanying postal vote statement.

Candidates and campaigners are only allowed to handle postal votes for other electors who are close family or someone they regularly provide care for.