National Occupational Standards for Electoral Services Staff
National Occupational Standards for Electoral Services (ES) Staff describe all the roles and responsibilities that ES staff and managers need to carry out at every level of work. They include the standard of performance that must be achieved and list the knowledge that needs to be acquired to carry out work activities effectively. The standards are an invaluable and freely available resource tool. They can save workers at every level of the organisation considerable time by being used in a range of contexts. They can, for example, help outline the job when inducting a new employee or tackling a new area of work; they can provide an objective framework for conducting appraisals by being used by both appraiser and appraisee, they can inform training programmes or lend themselves to the development of job descriptions.
The standards were developed with the support of: The Electoral Commission, The Electoral Office for Northern Ireland (EONI), The Association of Electoral Administrators (AEA), The Society of Lawyers and Administrators in Scotland (SOLAR); Scottish Assessors Association (SAA); Society of Local Authority Chief Executives and Senior Managers (SOLACE), and local authority employers and employees in each of the ''home nations''. They are part of a government initiative to improve the performance and competitiveness of the UK workforce.
Below is a list of all the approved Standards. You can view or download an individual Standard by clicking on the appropriate listed item or click here for the whole suite. This is a large file and could take several seconds to appear.
- ES1: Develop, implement and evaluate a strategy for increasing electoral participation
- ES2: Contribute to raising awareness about the electoral process
- ES3: Plan and administer a canvass in order to gather information for the electoral register
- ES4: Maintain and update electoral registration information
- ES5: Provide electoral registration information to those entitled to receive it
- ES6: Contribute to the review of polling arrangements
- ES7: Develop a polling scheme for elections/referendums
- ES8: Commence the election/referendum process
- ES9: Produce election/referendum documents
- ES10: Process information for electoral identity cards
- ES11: Administer the electoral nomination process
- ES12: Issue, receive and open postal ballot packs
- ES13: Manage polling day arrangements
- ES14: Facilitate voting at polling stations
- ES15: Plan and prepare for the counting and adjudication of votes and declaration of results of elections/referendums
- ES16: Supervise the verification and counting of votes, and declare the results of elections/referendums
- ES17: Store, manage access to, and dispose of election/referendum documents
- ES18: Recruit, train and deploy casual staff for electoral services
- ES19: Establish, maintain and develop effective working relationships with stakeholders in electoral services
- ES20: Manage election/referendum finance
- A1: Manage your own resources
- A2: Manage your own resources and professional development
- A52: Manage internal communication and consultation processes
- B1: Develop and implement operational plans for your area of responsibility
- B1/M: Support the efficient use of resources
- B2: Manage the use of physical resources
- B10: Manage risk
- B11: Promote equality of opportunity and diversity in your area of responsibility
- B12: Promote equality of opportunity and diversity in your organisation
- B23: Maintain and develop an information system
- D1: Develop productive working relationships with colleagues
- D2: Develop productive working relationships with colleagues and stakeholders
- D3: Recruit, select and keep colleagues
- D5: Allocate and check work in your team
- D6: Allocate and monitor the progress and quality of work in your area of responsibility
- D7: Provide learning opportunities for colleagues
- E1: Manage a budget
- E5: Ensure your own actions reduce risks to health and safety
- E6: Ensure health and safety requirements are met in your area of responsibility
- F1: Manage a project
- F2: Manage a programme of complementary projects
- F3: Manage business processes
- F12: Improve organisational performance
- Unit 304: Procure products and services
- Unit 404: Manage contracts
You can view or download the documentation shown below by clicking on the relevant item in the list.